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Frequently asked questions

Below you will find some of he answers to questions you may have.

Is telehealth, online therapy, teletherapy the same? What is TheraNest and why does Empowered Speaks use it?

Yes! Online therapy, telehealth, and teletherapy can be used interchangeability.  Telehealth is the use of video and/or audio technologies to provide/support services between the therapist and their client.  TheraNest is a practice management software that Empowered Speaks uses to organize client charts and offer telehealth. TheraNest is HIPAA compliant and secure.

What do you need to use telehealth?

You will need the following to join a telehealth (online therapy) session with your therapist:

● A computer, tablet, or phone (no applications or software download needed).

● An external or integrated webcam and/or microphone.

● Internet or WiFi.  

How do I join my session and are they recorded?

It’s as easy as clicking the unique link shared by your therapist. There are no apps to download. Join your session from a mobile phone, tablet, or computer. Just click on the link, enter your name, and join.

No. TheraNest does not allow for session video or audio to be recorded.

Who are the therapists?

Our therapist are licensed and experience. All have at least a Masters Degree in their field. Each has been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training, and practice.  Our therapist are also required to have a background check (federal, state, etc).  Each therapist experience, expertise, and background vary.  

How much does it cost and how do you pay for my sessions?

Each therapy session cost $115/hour.  We offer reduced fees, if needed.  You have several options regarding payment (credit/debit/PayPal/HSA).  Your information will be securely kept on file and auto-deducted weekly. You also have the option to do monthly deductions.  If you are not having a session weekly, please let your therapist know in advance. For a copy of our cancellation policy and appointment requirements, please click here.

Is Empowered Speaks right for me?

Empowered Speaks may be right for you if you are ready to start your journey towards healing.  We have therapists who specialized in multiples areas such as; stress, anxiety, relationships, parenting, depression, addictions, sexuality, trauma, anger, family conflicts, LGBTQ matters, grief/loss, religion, self esteem and more.

Empowered Speaks is not the right fit if any of the following is true:

  • You have thoughts of hurting yourself or others
  • You are in an urgent crisis or an emergency situation
  • You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care
  • You were required to undergo therapy or counseling either by a court order or by any other authority
  • You do not have a device that can connect to the Internet or you do not have a reliable Internet connection

If is this is the case, we have other options that may be more suitable such as receiving your services at our office.  Click here if you would prefer services at our office. 

What our customers are saying

I  can honestly say that having therapy has changed my life! Knowing that I am not alone in life and that when I need to I can call on my support system to talk me through my tragic moments. Life is so much more clear with the help of Empowered Speaks, I am grateful.

Nicole - Client